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How a Virtual Receptionist can Boost Your Support Capabilities
Article By Herb Kimble. An important aspect to having a successful business is to have your customers have access to help or assistance 24 hours a day, 7 days a week. Employing a virtual receptionist allows for this to be easily attained. Incorporating this position into your business is a great way to receive positive customer service reviews and retain happy clients. Professional answering services have proven to increase satisfaction in both customer and workers reviews. These trained professionals are able to provide immediate, accurate responses to whatever your customers’ needs or questions are. Custom features of such a service include: immediate pick up times, polite and professional receptionists, customizable…
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Breaking Down the Role of a Command Center for a Business
Summary: Command centers are often viewed as a localized nerve center that is pivotal for business operations. A command center plays an important role for companies that require a nerve center. Moreover, it can oversee any activity performed by the company and play a role in performing a variety of tasks. Every command center is designed to provide the operators with quick access to connected setups in order to perform data analysis or monitoring any project. Consider it as a separate entity from the company due the fact that the center is actually facility that may be off-site and controlled by either a third-party or an in-house team that works…
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Finding the Right Furniture for Your Office
Summary: Finding the right furniture for your workplace can make the environment more comfortable and can boost employee performance. The workplace might seem like one of the easier parts of running a business. Depending on your business, each employee will need, at minimum, a way to do their work and a place to do it. For most people in offices, this can be accomplished with just simple control room furniture. When you take into consideration the fact that your employees could be spending around a third of their entire day working, it would make sense to invest in a proper work environment. The more comfortable your employees feel at work,…
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Why You Should Listen to Podcasts
Summary: Podcasts have grown in popularity over the past few years. There are a number of benefits that make the case for why you should make listening a part of your daily routine. When you start working you may find yourself having less free time than you did before. Less free time, coupled with the massive amounts of information the development of the internet has given us access to, can leave you feeling overwhelmed. If you find yourself feeling busy but still wanting to stay productive throughout the day, then listening to podcasts can be an excellent way to do just that. Keeping Up with the World …
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How to Convince Leadership to Create an Effective SOC
Security threats are evolving. They’re advancing in capabilities, which has led to a demand in Security Operations Centers (SOCs) to counter these issues. Now, relying on your basic firewall or antivirus software isn’t going to protect your company from being broken into. There are numerous ways to bypass these softwares and is often compared to as a plastic lock. Cyber security requires layering solutions and other measures to enable and maintain security – which leads to SOCs. Do You Need a SOC? One of the most difficult things that business owners tend to brush off is the conversation about the need for a SOC. Without justification, owners simply don’t realize…
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How Video Wall Presence in the Oil and Gas Industry is Affecting Applications
Summary: Video walls are becoming more involved within the oil and gas industry. The oil and gas extraction industry is known for its vast amount of geological data. Because of this, numerous geologists and oil and gas engineers require a solution to pinpoint where exactly they need to start their drilling operations. The amount of geological data, otherwise known as Big Data, is amassed for a specific project, or “play” as it’s most commonly referred to in the business, and requires extraordinary command center workstations and other tools to visualize all aspects of the data itself. Enhanced Data Analysis Now, because of this, the industry has begun…
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The Benefits of Integrating LCD Video Wall Displays
Summary: Video walls play a larger role in a command center than you might think. LCD video wall displays are now in demand for command centers for their versatility, flexibility, and efficiency. With technology advancing at a rapid pace, it’s important that command centers keep up with the increased speed of real-time information. With LCD displays, not only will the team be able to allocate their time and effort towards handling the day-to-day activities of the command center, but they’ll also be able to utilize the video wall system as an active monitoring system for any emergency situations. The Cost Factor Realistically, LCD displays won’t cost you as much as…
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How to Keep Your Small Business Secure From Cyber Criminals
Summary: Cyber attacks are one of the most dangerous threats for any small business. Keep your SMB safe with these tips. While small- to mid-sized businesses might not have the luxury of hiring the most expensive form of information technology security, they still face the same threat that many large-scaled businesses do. To make matters worse, small businesses are often targeted by cyber criminals because of this lack of security, making breaching networks a much easier task. There needs to be a conscious effort by the business manager and IT manager to ensure that active security controls are in place. Additionally, these security controls must include both a back-up and…
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Medical Device Coatings Are Advancing At a Rapid Pace
Improved patient outcomes are being tied to advanced medical device coatings. When it comes to medical device coatings, today’s technological advancements have allowed for improvements in therapeutic treatment. The coating materials formulas that are available for use makes it possible to deliver a wide array of therapeutic drugs and agents to elicit a range of tissue and bodily responses. It has helped thousands of patients and specialists when it comes to effective and positive treatment distribution. It continues to be developed today and look for it to have an even more profound effect on today’s medical industry. An Example of Coating Usage A device that is prone to the development…
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How to Help Grandma Avoid Scams Online
Article written by Technology Innovations, news and articles about technology innovators As online shopping becomes more and more prevalent, the chance for identity theft and other cyber scams only increases. While seasoned online shoppers can spot suspect sellers and and phony “deals”, plenty of sites exist that are designed to fool grandma and other less than tech savvy individuals into giving up sensitive information. To help grandma from getting burned while shopping online, suggest that she follow these precautions: Use Gift Cards This is the safest way to purchase from any online shop. Gift cards do not require buyers to divulge any financial information. The only information needed will be…
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